I WANT TO GET FIRST ACCESS TO TICKETS FOR A VERY SPECIAL EVENING WITH BLACK STONE CHERRY UK & IE TOUR 2023, HOW DO I DO THIS?

You need to have pre-ordered the Black Stone Cherry album, 'Screamin' At The Sky' through the official Mascot Label Group UK Store before 6pm BST on Tuesday 23rd May 2023.

Or

You need to have registered via the No Purchase Necessary form hosted on the official Mascot Label Group UK Store before 6pm BST on Tuesday 23rd May 2023.

WHEN WILL I GET MY PRESALE ACCESS CODE?

If you purchased an album, or registered via the form, you will receive an email by 7am BST on Wednesday 24th May 2023 containing your presale code, links to the presale and details for A Very Special Evening with Black Stone Cherry UK & IE Tour.

WHEN DOES THE PRESALE OPEN?

These emails invite you to purchase tickets in our exclusive presale window, opening at 10am BST on Wednesday 24th May 2023.

Presale access does not guarantee you tickets; it guarantees your eligibility to access the ticket presale before general release. Please note, due to high demand tickets are extremely limited.

HOW DOES THE CODE WORK?

Each code is only valid for A Very Special Evening with Black Stone Cherry UK & IE Tour 2023 and can only be used once for each show. Please keep the email containing your presale links and passcode, ready for the presale.

Please note, the presale code allows you to buy a maximum of 2 (two) tickets per show. The presale code can be used more than once if you wish to attend additional shows.

HOW DO I REDEEM MY CODE?

Simply follow the links provided in your email, which will take you to a designated presale page.

Please ensure you are entering your passcode into the appropriate box.

I'VE PRE-ORDERED THE BLACK STONE CHERRY ALBUM BUT I HAVE NOT RECEIVED MY CODE YET, WHY?

You should receive your code by 7am BST on Wednesday 24th May 2023, please check both your inbox and junk mail folders carefully to locate this email.

If you have not received this code, please contact:

https://mascot-label-group-us.sandbag-helpdesk.com/support/home

The code, along with all the tour details will be sent to the email address that you used when making your album purchase.

I'VE ENTERED MY PRE-SALE CODE ON THE TICKET PAGE BUT IT DOES NOT WORK OR I'M HAVING ISSUES COMPLETING MY ORDER AT CHECKOUT - WHAT SHOULD I DO?

Please contact:

Sept 26 / Belfast - The Limelight / help.ticketmaster.ie

Sept 27 / Dublin - The Academy / help.ticketmaster.ie

Sept 29 / London - Islington Assembly Hall  / help.ticketmaster.co.uk

Sept 30 / Sheffield - Corporation / corporation.org.uk

Oct 02 / Nottingham - Rescue Rooms / alttickets.com

Oct 03 / Manchester - Rebellion / help.ticketweb.co.uk

Oct 05 / Bristol - The Fleece / eventbrite.co.uk

Oct 06 / Glasgow - St Luke's / help.ticketmaster.co.uk

 

IF I ORDER MORE THAN ONE ALBUM FORMAT, WILL I GET ADDITIONAL CODES?

One code is issued per customer.

I’VE PRE-ORDERED THE BLACK STONE CHERRY ALBUM FROM ANOTHER RETAILER, WILL I STILL RECEIVE MY CODE?

In order to qualify for the ticket presale you need to order directly from the official Mascot Label Group UK store.

SHOULD YOU BE UNSUCCESSFUL IN SECURING TICKETS DURING THE PRESALE, FURTHER TICKETS WILL BE AVAILABLE IN THE GENERAL SALE WHICH OPENS AT 10AM BST ON FRIDAY 26th MAY 2023.
GOOD LUCK!